**Luxembourg:**

- **In-Stock Items:** Orders for items that are in stock are delivered within 24-48 hours in Luxembourg.
- **Out-of-Stock Items:** Delivery for out-of-stock items can vary between 7 to 14 days. This is because our goods may come from other warehouses in Europe or directly from our suppliers.
- **First Order:** Please note that the first order placed in our shop may take between 7-14 days to deliver, regardless of stock status. Customers will be contacted to be informed about the specific delivery details.

**Germany:**

- **Minimum Order:** A minimum order value of €250 is required for deliveries to Germany.
- **Delivery Charges:** An additional charge will be applied for delivery, which will be calculated based on the destination and weight of the package.

**Europe:**

- **Coverage:** We deliver across the whole of Europe and offer worldwide shipping under certain conditions.
- **Minimum Order for Worldwide Shipping:** For orders outside Luxembourg, a minimum purchase of 5 pallets is required for worldwide delivery.
- **Delivery Charges:** Delivery charges for orders outside Luxembourg may apply, depending on the destination country and the weight of the package.

**Africa:**

- **Container Shipping:** For deliveries to Africa, we ship only in container loads with a minimum of 11 Euro pallets.
- **Custom Orders:** Please contact our customer service for detailed shipping arrangements, including costs and delivery times, for orders to Africa.

**General Shipping Information:**

- **Tracking:** All orders come with a tracking number, allowing you to follow your shipment’s journey.
- **Insurance:** Shipments are insured for damage and loss during transit.
- **Customs and Duties:** Customers are responsible for any customs and import duties that may apply to their order. We recommend checking with your local customs office for detailed information.

For further inquiries or specific shipping requests, please contact our customer service team. We are committed to ensuring a smooth and satisfactory delivery experience for all our customers.