Know Your Customer (KYC) & Privacy Policy

**1. Purpose:**

This Know Your Customer (KYC) policy is established to verify the identity of our customers, maintain records, and monitor customer transactions for the purposes of preventing and mitigating possible risks of illegal activities and fraud.

**2. Customer Identification:**
- **For Individual Customers:**
We require valid, government-issued photo identification (ID card, passport, or driver’s license) to verify the identity of individual customers. Additional information such as date of birth, address, and contact details may also be collected.

- **For Corporate Customers:**
For business entities, we require registration documents, proof of business address, and identification documents of the beneficial owners and key management personnel.

**3. Account Opening Procedures:**
- Customers must complete a registration process which includes providing the required identification details and documents.

- We reserve the right to carry out background checks using publicly available information or third-party services to verify customer information.

**4. Transaction Monitoring:**
- Customer transactions will be monitored for unusual or suspicious activity.

This includes monitoring for transactions that are unusually large, appear to be structured to avoid triggering identification or reporting requirements, or for any other activity that the company deems unusual or suspicious.

**5. Data Protection:**
- All customer data collected for KYC purposes will be securely stored and protected in accordance with our Data Protection and Privacy Policy. We do not sell or share customer data with third parties for marketing purposes.

- Customer information is treated as confidential and is only used for the purposes of complying with legal requirements and ensuring the security of customer transactions.

**6. Compliance:**
- This KYC policy is compliant with Luxembourg and European Union regulations on anti-money laundering (AML) and counter-terrorism financing (CTF).

- The policy will be updated as required to remain compliant with legal changes and best practices.

**7. Customer Cooperation:**
- Customers are expected to provide accurate and up-to-date information and cooperate with any requests for additional documentation or information as part of our ongoing due diligence and monitoring processes.

**8. Policy Enforcement:**
- Failure to comply with this KYC policy may result in refusal of transaction processing, account suspension, or termination of business relations.

This KYC policy is part of our commitment to maintaining a safe and legally compliant online shopping environment for our customers.